I believe personal development is vital in a profession and have therefore invested in developing and shaping myself to gain as much experience and skills as possible and then using them in my current role to put them into practice. Some of the Qualifications I’ve gained are below:

  • BSc Computer Science with Management – University of Leicester graduate
  • The ITIL v3 Foundation (2012) – ISEB
  • ITIL Intermediate
  • Prince 2 Foundation – ILX Group PLC
  • AppDynamics in Action for Operators
  • Siebel 8.1 x Fundamentals Ed 1 LVC – Oracle University
  • Siebel 8.1.x Installation and System Administration Ed 2 LVC – Oracle University
  • Incident Support using Service – Now – Internal Agencies
  • BarCorp – Sanctions Module 2012 Compliance [BarCorp]
  • SM7 for Incident Management (test following F2F training) – Hewlett Packard
  • SM7 for Problem Management (e-learning curriculum) – Hewlett Packard
  • BarCorp – An Introduction to the Performance and Learning Management System (PLMS/LMS) Kineo LLP [BC]
  • BarCorp – Code of Conduct Module 2011 Compliance [BarCorp]
  • Global Health & Safety Induction 2011 Compliance [BarCorp]
  • BarCorp – Business Continuity Management Awareness (BCM) Module 2011 Compliance [BarCorp]
  • BarCorp – Anti-Money Laundering (AML) Module 2011 Compliance BarCorp
  • BarCorp – Barclays Policy on Competition/Anti-Trust Law Overview Compliance [BarCorp]
  • BarCorp – Anti-Bribery & Corruption (ABC) Module 2011 Compliance BarCorp
  • BarCorp – New Product Approval 2011 Compliance [BarCorp]